Never give out personal information such as account numbers, Social Security numbers, mother's maiden names, passwords or other identifying information in response to unexpected calls or if you are at all suspicious.Do not respond to any questions, especially those that can be answered with "Yes.".Scammers often use this trick to identify potential targets. If you answer the phone and the caller - or a recording - asks you to hit a button to stop getting the calls, you should just hang up.Be aware: Caller ID showing a "local" number does not necessarily mean it is a local caller. You may not be able to tell right away if an incoming call is spoofed.If you answer such a call, hang up immediately. Don't answer calls from unknown numbers.Click the tabs below for tips, FAQs and resources. Learn more about FCC Initiatives to Combat Robocalls and Spoofing and download the FCC Report on Robocalls.įile a complaint with the FCC if you believe you have received an illegal call or text, or if you think you're the victim of a spoofing scam. Making consumer complaint data available to enable better call blocking and labeling solutions.Ĭheck out the consumer guide on Call Blocking Tools and Resources, which includes information on many of the call blocking and labeling tools currently available to consumers.Requiring phone companies to implement caller ID authentication to help reduce illegal spoofing.Allowing consumer options on tools to block calls from any number that doesn't appear on a customer's contact list or other "white list.".Empowering phone companies to block by default illegal or unwanted calls based on reasonable call analytics before the calls reach consumers.
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